(800) 627-2020

New Patients

Welcome to Retina Associates of Kentucky. We are pleased that you and your doctor have selected us to provide services to you. On this page you will find all the information you will need to plan your visit to our office. Below are listed some general guidelines about your visit and, several forms we would like filled out prior to your visit.

Please call our office with any questions you may have. We appreciate your cooperation and, look forward to seeing you soon.

Planning your visit

At the time of your appointment, please be sure to bring:

  • Insurance card
  • Photo ID
  • A written list of all medications you are currently taking and the dose that you take.
  • A list of surgical procedures you have had, including the name of the physician(s) who performed those procedures.
  • Dark sunglasses
  • Someone to drive you

 

How long will I be there?

Each patient is unique, but you can plan on spending between 2-4 hours in our office.

What will happen?

In addition to a comprehensive eye examination performed by one of our nationally recognized physicians, we are proud to offer state-of-the-art diagnostic testing facilities and the most advanced, innovative treatments for your condition.

When you schedule your first appointment with Retina Associates of Kentucky, you or your caregiver will receive a secure link either through email or text message to complete your new patient paperwork online prior to your first visit. This is designed to make the registration process easier for you and to increase accuracy and efficiency. All information will go directly into your Retina Associates of Kentucky electronic health record (EHR). If you do not have an email address or cell phone a Retina Associates of KY team member will be happy to assist you when you arrive to your appointment. We kindly ask that you arrive 15 minutes early to your appointment. If you need assistance with pre-registration please contact scheduling@retinaky.com. 

 

Insurance Plans

We participate with most insurance plans.  To ensure our physicians are in network with your insurance plan, please call the member services number on your insurance card.

Please come prepared to pay your co-pay, coinsurance or deductible.

We accept Visa, MasterCard, Discover, American Express and Care Credit.

If you have a question about your insurance coverage before your visit, please contact our billing department at (800) 627-2020 and select the prompt for billing or you may send an email to rcm@retinaky.com.

Workers Compensation patients must bring:

  • The name of the employer at the time of injury.
  • The name of your Workers Comp insurance carrier.
  • Your Workers Comp claim number.
  • The date and time of injury.
  • A letter from your employer or Workers Comp insurance carrier verifying coverage for the injury or condition.

 

Dilating Eyedrops

For Our Patients

locations
Contact us
Pay My Bill
Woman Reading Newspaper
The retina times
Our latest Activity
Woman at laptop on table
access our patient portal
Communicate with your doctor through a convenient, safe, and secure environment.

ASHLAND

1700 Winchester Avenue
Ashland, Kentucky 41101
Toll Free: (800) 627-2020
Phone: (859) 263-3900
Main Fax: (859) 263-3757
Scheduling Fax: (859) 264-2911

LEXINGTON

120 North Eagle Creek Drive
Suite 500
Lexington, Kentucky 40509
Toll Free: (800) 627-2020
Office: (859) 263-3900
Main Fax: (859) 263-3757
Scheduling Fax: (859) 264-2911

LOUISVILLE

6450 Dutchman's Parkway
Louisville, Kentucky 40205
Toll Free: (800) 627-2020
Office: (502) 895-2600
Main Fax: (502) 895-4002
Scheduling Fax: (859) 264-2911

Other Locations

Danville
Elizabethtown
Frankfort
Jeffersonville
Paintsville
Somerset
Copyright 2024 © All Rights Reserved.
Designed by Glacial Multimedia, Inc.
Notice of Privacy Practices
Back To Top